Concierge membership

A Plug concierge on your side, all month.

For people who rely on The Plug to get things done: moving here, hiring, renting or running a business. Members come first with the concierge, and get checks and small tasks done for them.

  • Priority with the conciergeYour requests go to the top of the concierge's list, so we pick them up first.
  • A check before you payBefore you pay any business, listed here or not, we check its registration, references and reviews, and tell you what we found.
  • Two quick tasks a monthA call, a booking, or a price or availability check, done for you.
  • A direct lineMessage your concierge on WhatsApp instead of filling in a form each time.
  • Members' offersDiscounts and extras from listed businesses, as they join.

Questions

Do I need it to use The Plug?
No. Everyone can search the directory, contact businesses and ask a concierge for help. The membership is optional and adds priority and extras.
Is it the same as the concierge fee?
No. When a concierge handles a deal for you, there's a separate fee for that deal, agreed with you before any work starts.
How do I pay?
By card, through Paystack. The price is in dollars and charged in cedis each month. The Plug never sees your card details.
Can I cancel?
Any time, from your account. You keep the benefits until the end of the month you've paid for, and you won't be charged again.
Concierge membership — The Plug Africa